Services
IP telephony
Your customers reach the right person, calls are not lost when someone is out of the office, and management can see how calls are handled.
Included
IP telephony
Cloud or on-site phone systems
Call routing, queues and voice menus
Call recording
Mobile and desktop apps
CRM integration
Keeping your existing numbers
Step 1
Design
Numbers, queues, opening hours and recording rules agreed with the people who take the calls.
Step 2
Deploy
Phone system, handsets and apps installed and tested extension by extension.
Step 3
Go live
Existing numbers are transferred with a fallback in place, so no call is missed on the day.
What management gets
- A record of every call and how quickly it was answered
- Recordings for quality control and dispute resolution
- One system across offices, sites and home workers
- Lower monthly costs than traditional phone lines
Equipment
We deploy 3CX phone systems with Grandstream and Yealink handsets, on your premises or in the cloud, and integrate them with the CRM your team already uses.
Often combined with
IT supportDay-to-day help for your staff: computers, email, printers, software and user accounts. By phone, email, WhatsApp or on site.Network and infrastructureDesign, installation and management of the servers, networks, Wi-Fi and backups that everything else in your company depends on.Cloud solutionsMicrosoft 365, Google Workspace and cloud servers: email, files and applications available securely from any office or home.
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