An IT team that works for your company, not inside it.
ITSM Technology Services has supported companies in Azerbaijan since 2010. We bring together engineers with experience across many industries, so our clients have access to skills that a single in-house specialist cannot cover.
Most small and mid-size companies face the same choice: hire one IT person and hope they know everything, or call someone only when something breaks. Both are expensive in ways that do not show up on an invoice.
ITSM offers a third option. A team of certified engineers takes responsibility for your IT under a clear agreement, keeps your systems documented and monitored, and gives management honest advice about what to invest in and what to leave alone.
We work with local businesses and with international companies that need a reliable partner on the ground in Baku, reporting in the language and format their head office expects.
What working with ITSM means.
Plain language
We explain options and risks in business terms. You never need to decode technical jargon to make a decision.
Responsibility
When you hand IT to us, it is ours to run. We take ownership of a problem until it is fixed, not until it is passed on.
Long-term relationships
Our clients stay with us for years. We build systems for the next stage of your company, not only for today.
Certified engineers
Our team holds certifications from Cisco, Microsoft, Fortinet, MikroTik and ITIL, and keeps them current.
Certified on the technologies we support.
Vendor certifications mean our engineers are trained by the manufacturers of the equipment and software in your company.
- Cisco
- Microsoft
- Fortinet
- MikroTik
- ITIL