Reliable IT for your company, without building an IT department.
ITSM takes care of your computers, network, servers, security and cloud under one agreement, so your team can focus on the business. Serving companies in Azerbaijan since 2010.
What changes when IT is handled by a dedicated provider.
Most companies run IT by hiring one person or by calling someone when something breaks. A managed service replaces both with a team, a plan and a fixed monthly arrangement.
Predictable cost
One monthly agreement instead of unplanned repairs, emergency call-outs and hardware bought in a hurry. You know what IT costs before the month starts.
A team, not one person
An in-house IT employee goes on holiday, gets sick or leaves. With ITSM you get engineers with different specialties, and the knowledge of your systems stays documented and with the company.
Problems prevented, not just fixed
We monitor your servers, network and backups and act before a small fault becomes a lost working day.
Management attention back on the business
One contact, plain-language reports and clear recommendations. You do not need to understand the technology to make good decisions about it.
Everything your company needs from IT, in one place.
Each service can be ordered on its own or included in a managed service agreement.
IT support
Day-to-day help for your staff: computers, email, printers, software and user accounts. By phone, email, WhatsApp or on site.
Network and infrastructure
Design, installation and management of the servers, networks, Wi-Fi and backups that everything else in your company depends on.
Cyber security
Protection for your company’s data, email and devices against ransomware, phishing and unauthorised access, with the basics done properly.
Cloud solutions
Microsoft 365, Google Workspace and cloud servers: email, files and applications available securely from any office or home.
IP telephony
Modern business telephony: one number for the company, call queues, recording and mobile apps, with lower running costs than traditional lines.
IT consulting and projects
Independent advice and project delivery: audits, budgets, office moves, system selection and vendor management.
From first conversation to a running service.
Assess
We look at what you use today, what causes problems and where the risks are. You receive a written summary in plain language.
Agree
We propose a scope that fits your company and put it in a clear agreement. You know exactly what is covered.
Operate
A named engineer takes over day-to-day IT. You get regular reports and a single contact for everything technical.
Experience in sectors where downtime costs money.
Construction
Site offices, remote connectivity, shared project documents and equipment that has to work in the field.
Mining
Reliable networks across distant locations, secure remote access and systems that keep running around the clock.
Architecture and design
High-performance workstations, large files, licensed design software and dependable backups of years of work.
Financial services
Strict security, controlled access, audit-ready records and compliance with regulator requirements.
Healthcare
Protected patient data, dependable systems for daily operations and quick support when a clinic cannot wait.
We build on equipment and software from vendors we know well.
Our engineers are trained and certified on the products we install, so your company gets solutions that are supported for years, not just delivered.
- MikroTik
